Number of complaints in the 3rd quarter of 2015

A total of 1658 complaints were received in the 3rd quarter of 2015, which is 512 less than in the same period last year. The Defender was approached by 1078 persons in matters falling within my competence under the law, which is 184 less than in the 3rd quarter of the last year. Thus, the proportion of complaints falling within the Defender’s mandate increased to 65% (the figure for the last year was 58%). Most complaints were related to social security (291 complaints); many complaints (94) were concerned with the prison system, police and army, and also with construction proceedings and spatial planning (88)

In 73 of the complaints received, the complainants claimed unequal treatment by public administration and private individuals. The number of complaints directed against discrimination in the sense of the Anti-discrimination Act reached 56 . In 7 cases, we also provided information and analyses related to discrimination to international parties and national bodies.

In the third quarter, we performed 7 systematic visits to facilities where persons restricted in their freedom are or may be present. In the area of monitoring detention of foreign nationals and performance of administrative expulsion, we monitored 3059 decisions.