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News > Press Releases 2014 > Complaints in the second quarter of 2014

Complaints in the second quarter of 2014

26. 07. 2014

A total of 2,037 complaints were received in the second quarter of 2014, which is 4 less than in the same period last year. The number of complaints in the area of public administration has slightly increased– the 1,205 complaints received are an increase by 59 compared to the second quarter of 2013. The percentage of complaints about matters outside the Defender’s mandate delimited by the Public Defender of Rights Act has decreased (40%, in 2014 compared to 47%, in 2013).

Of these, a total of 60 complaints claimed unequal treatment by public administration and private entities. The number of complaints directed against discrimination in the sense of the Anti-discrimination Act reached 31. In the area of protection against discrimination, co-operation was provided to international entities and national authorities in a total of 14 cases.

Moreover, 6 systematic visits were made in the framework of the agenda of supervision over restrictions of personal freedom. In connection with the Defender’s activities in the field of monitoring of the detention of foreigners and administrative expulsion, 764 decisions to monitor were submitted.

In the public administration agenda, most complaints received, 296 in total, related to social security again, followed by complaints relating to building proceedings and land-use planning (107), and by complaints relating to transportation and communications (75).

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