Being here for everyone
You disagree with an authority’s decision or procedure; the authority is inactive even though it should act; its decision-making is taking too long; you were not invited to become a party to certain proceedings; an officer treats you inappropriately, etc.
They treat you, or someone close to you, badly in a retirement home, treatment facility for long-term patients, psychiatric hospital, children’s home, prison, or some other facility, and you think that the Ombudsman should make an inspection.
Do you believe that someone is treating you differently because of your age, sex, nationality or on some other grounds specified by the Anti-Discrimination Act? Is it an authority, a company or local self-government that discriminate against you?
Have you experienced discrimination, unhelpfulness on the part of authorities or ill-treatment because of your disability? Would you like to let us know about any systemic problems, such as unavailability of certain services, barriers, etc.?
Read through our recommendations on how to deal with certain problems, such as debt enforcement, lengthy court proceedings, obtaining a construction permit, bullying at work, pension and social benefits, contact with children after divorce, infractions, etc.
September 17, 2021
The Annual Report 2020 brings comprehensive information about the activities of the Public Defender of Rights of the Czech Republic in all areas of his mandate. It includes the Defender’s activities in legislative matters and in relation to the Constitutional Court, the main achievements and activities in the areas of discrimination and equal treatment, monitoring of rights of people with disabilities and supervision over restrictions of personal freedom (National Preventive Mechanism). It also offers an overview of the main activities in all other areas of the ombudsman’s work – social security, public policy, family, healthcare and labour, rules of construction procedure, judiciary, migration, and finance.
September 15, 2021
There are more than 1.1 million people with disabilities living in the Czech Republic. While some data on their situation are already available from various sources, others are not tracked yet in the Czech Republic. That is why the Deputy Ombudsman proposed a set of indicators that, taken as a whole, could illustrate how the Czech Republic is doing in implementing the UN Convention on the Rights of Persons with Disabilities (CRPD).
August 30, 2021
Thanks to the case of a complainant, whose identity could not be verified in the population record by the registration system for vaccination against COVID-19, we have found out that it might prove problematic in more than solely in an individual case. Despite the complainant disposes of both the Czech citizenship and personal identification number, and she filled in the data in the first step of registration correctly, the system did not allow her to continue. She was left without the PIN2 code and could not succeed in choosing the vaccination date. According to the Ombudsman´s findings, she is not the only one with a similar problem – the cause might have rested in her unusual name.