Being here for everyone
You disagree with an authority’s decision or procedure; the authority is inactive even though it should act; its decision-making is taking too long; you were not invited to become a party to certain proceedings; an officer treats you inappropriately, etc.
They treat you, or someone close to you, badly in a retirement home, treatment facility for long-term patients, psychiatric hospital, children’s home, prison, or some other facility, and you think that the Ombudsman should make an inspection.
Do you believe that someone is treating you differently because of your age, sex, nationality or on some other grounds specified by the Anti-Discrimination Act? Is it an authority, a company or local self-government that discriminate against you?
Have you experienced discrimination, unhelpfulness on the part of authorities or ill-treatment because of your disability? Would you like to let us know about any systemic problems, such as unavailability of certain services, barriers, etc.?
Read through our recommendations on how to deal with certain problems, such as debt enforcement, lengthy court proceedings, obtaining a construction permit, bullying at work, pension and social benefits, contact with children after divorce, infractions, etc.
December 30, 2021
The Public Defender of Rights set his recommendations on the basis of extensive research among EU citizens living in the Czech Republic. More than a thousand people, proportionally represented not only by nationality, but also by education or their residence in the Czech Republic, described their experiences in dealing with the authorities, health care or education. Above all the participants commented on issues related to work and employment — and this is the area where most of the Ombudsman's recommendations are directed. Ombudsman's remit has been extended to include the right to free movement of EU citizens since 2018. According to the Ombudsman Czech authorities, with whom foreigners most often deal, should improve communication and, for example, regularly update their Czech and foreign language websites with information specifically for foreign workers. He also sees the role of the State Labour Inspection Office as crucial.
December 1, 2021
People who fail at least twice in the lottery for the date of meeting for submitting their visa application at Czech embassies abroad can submit their application without attending in person. These are, for example, applicants for long-term stays and visas for family reunification, study or seasonal employment. Drawable registrations have been introduced by the Ministry of Foreign Affairs (MFA) in recent years at some embassies to increase transparency in the receipt of applications. At the same time, the system is intended to prevent suspicions of corruption in the granting of appointments, according to the MFA. Monika Šimůnková, the Deputy Ombudsman, examined the rules and said the Ministry of Foreign Affairs did not make any mistakes in introducing the draw of dates.
November 8, 2021
Even after several urgencies from the Swedish Unemployment Office, the Czech Labour Office did not provide necessary information for the assessment of unemployment benefits to the Swedish teacher. According to the Deputy Ombudsman Monika Šimůnková, the Labour Office erred by not providing the necessary data without undue delay. Due to the lack of information from the Czech Republic, the man was left without unemployment benefits for almost 8 months.