You disagree with an authority’s decision or procedure; the authority is inactive even though it should act; its decision-making is taking too long; you were not invited to become a party to certain proceedings; an officer treats you inappropriately, etc.
I need help
They treat you, or someone close to you, badly in a retirement home, treatment facility for long-term patients, psychiatric hospital, children’s home, prison, or some other facility, and you think that the Ombudsman should make an inspection.
Do you believe that someone is treating you differently because of your age, sex, nationality or on some other grounds specified by the Anti-Discrimination Act? Is it an authority, a company or local self-government that discriminate against you?
Have you experienced discrimination, unhelpfulness on the part of authorities or ill-treatment because of your disability? Would you like to let us know about any systemic problems, such as unavailability of certain services, barriers, etc.?
Read through our recommendations on how to deal with certain problems, such as debt enforcement, lengthy court proceedings, obtaining a construction permit, bullying at work, pension and social benefits, contact with children after divorce, infractions, etc.
EU citizens will vote for municipal councillors in the upcomming ellections in the Czech Republic. However they are still not allowed to stand as candidates as members of political parties or movements
September 21, 2022
For EU citizens, municipal elections along with those for the European Parliament are the only ones in which they can vote in the country. In the past, however, Czech law did not grant them this right.
The quality of care for children in institutional care is often based on the individual approach of staff and management. Systematic visits to homes and institutions have once again shown that children, as well as directors of institutions, would benefit from having laws to lean on
June 10, 2022
The summary report from the facilities for children, who – due to various reasons — cannot be cared for by their biological or foster family, provides an overview of findings from systematic visits to twelve children's homes and educational institutions. Lawyers from the Office of the Ombudsman, together with experts on children's issues, visited them in 2019-2021 as part of the agenda for the prevention of ill-treatment of people deprived of their liberty. The Deputy Ombudsman Monika Šimůnková, who is in charge of this agenda, then formulated recommendations for both the Ministry of Education and the facilities themselves.
Have you worked in more than one European Union country? Don't forget to say so on your pension application
May 9, 2022
Every year, about 100 complainants turn to the Ombudsman because of pensions or benefits "with a foreign element". Cases involving EU countries are among the most easily solved — EU social law guarantees migrant workers benefits under the national legislation of their home country, ensures that people do not lose their entitlement to benefits because of working abroad and, last but not least, guarantees that benefits are paid to another Member State. Interconnection within the Union has also simplified communication between authorities on different sides of the border.