You disagree with an authority’s decision or procedure; the authority is inactive even though it should act; its decision-making is taking too long; you were not invited to become a party to certain proceedings; an officer treats you inappropriately, etc.
I need help
They treat you, or someone close to you, badly in a retirement home, treatment facility for long-term patients, psychiatric hospital, children’s home, prison, or some other facility, and you think that the Ombudsman should make an inspection.
Do you believe that someone is treating you differently because of your age, sex, nationality or on some other grounds specified by the Anti-Discrimination Act? Is it an authority, a company or local self-government that discriminate against you?
Have you experienced discrimination, unhelpfulness on the part of authorities or ill-treatment because of your disability? Would you like to let us know about any systemic problems, such as unavailability of certain services, barriers, etc.?
Read through our recommendations on how to deal with certain problems, such as debt enforcement, lengthy court proceedings, obtaining a construction permit, bullying at work, pension and social benefits, contact with children after divorce, infractions, etc.
Have you worked in more than one European Union country? Don't forget to say so on your pension application
May 9, 2022
Every year, about 100 complainants turn to the Ombudsman because of pensions or benefits "with a foreign element". Cases involving EU countries are among the most easily solved — EU social law guarantees migrant workers benefits under the national legislation of their home country, ensures that people do not lose their entitlement to benefits because of working abroad and, last but not least, guarantees that benefits are paid to another Member State. Interconnection within the Union has also simplified communication between authorities on different sides of the border.
April 22, 2022
Czech Ombudsman presented to representatives of state authorities his recommendations, which he formulated at the end of last year on the basis of an extensive survey of EU citizens living in the Czech Republic. Most of the recommendations are focused on areas of work and employment. Ombudsman Stanislav Křeček noted to the workshop participants that if state institutions translated his recommendations into practice, it would improve conditions for all foreign workers, not just those from the European Union. Ombudsman considers this topic particularly important in the context of the arrival of large numbers of people fleeing the war in Ukraine.
Ukrainian Commissioner for Human Rights Will Use Materials from Czech Ombudsman for Informing People Leaving Ukraine for Czech
March 24, 2022
At online meeting, Ukrainian ombudswoman Lyudmyla Denisova appreciated activities of Czech ombudsman regarding arrivals of people from war-affected Ukraine. She also asked ombudsman Stanislav Křeček to share his information leaflets and other materials and links to help people who flee Ukraine facilitate their stay in the Czech Republic.