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Discrimination > Assistance to victims of discrimination > Would you like to file a complaint?

Do you wish to complain?

Would you like to file a complaint about discrimination?

If you believe that you have met with discrimination and were not treated equally, you may turn to the Defender with a complaint.  

In the complaint you need to:

  • Describe the situation where the discrimination is believed to have occurred (e.g. at work, at school, in the office, at a doctor’s office, in a shop etc.).
  • State the causes of discrimination (e.g. age, sex, ethnic origin etc.).
  • State who performed the act of discrimination.
  • Describe whether you defended yourself in any way (e.g. by reporting the event to the office, police, by bringing a court action etc.)
  • Attach, if possible, evidence of the described situation (various documents, audio or video recordings, testimony of other witnesses etc.)

Complaints to the Defender can be lodged:

  • In writing – ideally on the printed complaint form sent as a normal letter to the following address: Veřejný ochránce práv, Údolní 39, 602 00 Brno. You may also choose to write your own letter where you describe the substantive points of your problem.
  • By e-mail (even without electronic signature) sent to podatelna@ochrance.cz, ideally by completing the complaint form and sending it as a file attached to the e-mail or by a simple e-mail containing the essential and necessary information.
  • Through the data box – ideally by sending the completed complaint form or your own letter containing important information on the problem and identification of the authority against which the complaint is directed.
  • Personal delivery – you need not send a written complaint by post or e-mail, but instead you can deliver it in person to the filing department of the Office of the Public Defender of Rights (Údolní 39, Brno) on business days from 8.00 A.M. to 4.00 P.M.
  • Complaint compiled in person in a protocol – on business days from 8.00 A.M. to 11.30 A.M. and from 12.00 noon to 4.00 P.M., you may appear at Complaints in Person in the building of the Office of the Public Defender of Rights where a lawyer of the Office will discuss and draw up the complaint with you. The lawyer will also explain you any ambiguities and outline further possible steps.
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